All HopePodz house-cleaners are Green Seal Certified to be non-toxic, non-carcinogenic, 100% biodegradable & safe for aquatic life. Plus they're certified to be AMAZING cleaners 😊

Our house-cleaners are:

• Made without ammonia, chlorine bleach, parabens, phosphates, phthalates, VOCs
• Sourced from ingredients that are vegan, cruelty free, gluten-free
• Hand-packed in our parents basement into recyclable cardboard boxes. We avoid factory-packed, foil-lined "compostable" wrappers that end up forever in landfill 😉

Glass, Bathroom & Multi-Surface formulas contain:

- Ethoxylated alcohols C9-C11 blend
- Hexylene glycol
- Propylene glycol
- Water
- Synthetic fragrance (lavender)*
- dye

Our manufacturer partner calls the fragrance lavender — but truthfully, I really don't smell much of anything at all. In fact, many Planet Hopers tell me they add a few drops of their favourite essential oil to beef up the scent a bit.

On Jan 25/22, Sara B wrote to say...

"I was worried about how I was going to react to the scent because I can't do most fragrance or perfumes because they cause migraines, but the lavender you guys use in your multi-surface cleaner doesn't trigger my migraines at all. I never though I could enjoy the scent of lavender until I tried these!" 

Still, we caution you that HopePodz may not be suitable for individuals with scent sensitivities. If you find you cannot manage the fragrance, we have a 100% money back guarantee.

Dilute our Podz in any 750mL to 1L bottle. FUN FACT! Our Podz make almost 2X more cleaner solution (400mL) than US tablet refills or strips. If you don't have a spare bottle kicking around — or prefer glass to plastic — we have awesome sprayer tops that will fit your mason jars (or empty Classico tomato sauce jars!)

Our Podz do NOT contribute to the Planet's micro-plastics issue. The Podz casing is made up of polyvinyl alcohol (PVA,PVOH). PVA is Green Seal Certified to 100% biodegrade into a non-harmful monomer that's safe for aquatic life. A recent scientific study in Germany (MARCH 2021) concludes that PVA does not meet any of the definitions of micro-plastic:

(1) it is not micro- or nano-sized;

(2) it is highly water-soluble; and

(3) it is biodegradable in the environmental conditions where it is discharged

Check out this blog post: Podz vs Tablets: What cleans better? In summary:

• We're a 🇨🇦 family-run company (just the 5 of us) operating out of our parents home here in Toronto (vs big US brand)
• We charge in CDN$ and ship by Canada Post (vs 🇺🇸)
• Podz = 400mL more cleaner (vs tabs)
• Podz liquid concentrates = more active ingredients so clean better (vs powdered tabs)
• Podz packaging = recyclable cardboard (vs foil-lined "compostable" wrappers imported into Canada then diverted to our landfills)

🇨🇦 We're a student-led company (with a little help from our parents) that's based in Ontario, Canada. We ship everything using Canada Post. We charge in CDN dollars. There are no duties or custom charges. Our manufacturing partner is also Canadian, with facilities in both Canada and the US.

Absolutely! You can return or exchange the unused Podz within 30 days of delivery for a full refund or exchange. Just email us at info@weareplanethope.com — chat with us on the bottom right of this site — or call 1-800-521-HOPE (4673). One of us Hopes will be here to help 😊

Argh! So frustrating! Make sure the billing address you enter matches EXACTLY the address that appears on your credit card statement.  I've seen problems with Road vs Rd — and even an extra space here vs there will confuse the technology!

And if that doesn't work, please hit the Chat button on the bottom right. Or call 1-800-521-HOPE (4673). One of us Hopes will hear your ping & can help process the payment on this end 💚 😊